Justin Clay Adams

Email: justincadams7583@gmail.com | Phone: (606)-800-6611 | LinkedIn: linkedin.com/in/justin-adams-5562b02bb

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Technical Skills

  1. Teamwork and collaboration
  2. Data entry
  3. Team leadership
  4. Training and coaching
  5. Problem solving
  6. Customer relationship management
  7. Communication skills
  8. Route planning
  9. Time management
  10. Order verification
  11. Inventory management
  12. Delivery scheduling
  13. Problem-solving aptitude
  14. Basic math skills
  15. Stress management
  16. Inventory control
  17. Performance evaluation
  18. Vehicle operation
  19. Professional customer service
  20. Customer service-focused

TTec.com - Customer Service Representative

06-10-2025 to Present

Answer calls and help customers with their needs. Whatever they would need from a ride to something about billing

FedEx - Delivery Driver

01/2025 to 02/2025

Load and Deliver packages to customers

Results-Cx.com - Customer Service Representative/Trainer

08/2022- 01/2025

  • Take calls
  • Help with training calls
  • I have led teams of over 6 people
  • Done coaching
  • Quality grading on calls

Education

Google IT Certification - Codeyou.com

Present to 2026

Industrial Maintenance Maintenance - Big Sandy Community and Technical College

2014

Skills

  • HTML
  • CSS
  • JavaScript
  • Python
  • Team Leadership

Projects

Project Name

Brief description of the project, the technologies used, and your role in the project.

Project Name

Brief description of the project, the technologies used, and your role in the project.