Justin Clay Adams

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Technical Skills

Teamwork and collaboration
Data entry
Team leadership
Training and coaching
Problem solving
Customer relationship management
Communication skills
Route planning
Time management
Order verification
Inventory management
Delivery scheduling
Problem-solving aptitude
Basic math skills
Stress management
Inventory control
Performance evaluation
Vehicle operation
Professional customer service
Customer service-focused

Skills

HTML
CSS
JavaScript
Python
Team Leadership

Experience

TTec.com - Customer Service Representative

06/10/2025 to Present

Answer calls and help customers with their needs, whether they need help with a ride or billing questions.

FedEx - Delivery Driver

01/2025 to 02/2025

Loaded and delivered packages to customers.

Results-Cx.com - Customer Service Representative / Trainer

08/2022 to 01/2025

Take calls
Help with training calls
Led teams of over 6 people
Done coaching
Quality grading on calls

Education

Codeyou.com

Present to 2026

Industrial Maintenance - Big Sandy Community and Technical College

2014

Projects

Tomscreek United Baptist Church

Brief description of the project, the technologies used, and your role in the project.

Project Name

Brief description of the project, the technologies used, and your role in the project.